Common Questions Asked
Whether you're seeking mental health support for the first time, transitioning to MindScope Psychotherapy for ongoing care, or looking for a second opinion, you may have questions about our services and treatment approaches. We aim to provide all the essential information below. If you have any further questions, please don't hesitate to contact us.
I have a question about . . .
Booking an Appointment
How can I book an appointment?
Whether you're interested in therapy, consultancy, or have a general enquiry, we're here to assist. You can use our enquiry form to get in touch. Whether you're exploring therapeutic support, seeking our consultancy services, or simply have a question, we’ll ensure you’re connected with the right support.
How soon can I get an appointment?
Our service operates based on clinician availability and existing contractual commitments. To enquire about the next available appointment that suits your needs, please get in touch via our enquiry form. We aim to offer appointments as promptly as possible. If you require urgent support, please visit here for appropriate services.
Where do appointments take place?
We offer both face-to-face and online appointments, allowing you to choose the format that best suits your needs. Online therapy can be accessed from the comfort of your own home and we recommend finding a quiet, private space for your session. Whether you meet with your therapist in person or online, you can expect the same high standard of care and support.
My Treatment
What option should I choose to start?
If you're accessing mental health care for the first time and are unsure which type of specialist to see, we recommend selecting the Assessment Consultation option. This involves a comprehensive assessment with a qualified therapist, who will provide a tailored treatment plan based on your individual needs. If you require a written report following your consultation, please select the Assessment Consultation with Report option when making your enquiry.
Our priority is ensuring you receive the most appropriate support for your specific symptoms, whether through our services or local services recommendations. We recognise that private therapy isn't accessible for everyone, and we are happy to help you explore free or low-cost treatment options available through local services where appropriate.
If at any point you feel uncertain about your treatment plan, or if your therapist believes an alternative approach may be more beneficial, we encourage open dialogue. You are always welcome to get in touch to review and adjust your plan.
How do I know the therapist is fully qualified?
BABCP is the lead organisation for cognitive and behavioural therapies in the UK and Ireland. They provide practitioner accreditation for CBT therapists living and working in the UK and Ireland. All of MindScope Psychotherapy clinicians are registered with the BABCP, BACP and some have additional registration with the NMC, BPS and/or EMDR Association.
Accreditation means that a CBT therapist has both core professional mental health training or recognised equivalent, as well as specific CBT training. To be accredited, BABCP members must have applied and demonstrated that they meet high standards of training and experience in CBT.
They also commit to maintaining our standards of clinical practice, clinical supervision and continuing professional development. Accredited members are audited to ensure that they continue to meet these expectations.
Employers, members of the public and other interested parties can check the accreditation status of a practitioner here. Please search by surname or membership number.
How long will my treatment last?
Every therapeutic journey is different, shaped by individual goals, experiences, and needs. At MindScope Psychotherapy, we take a holistic and collaborative approach to care. Your therapist will work with you from the outset to identify meaningful goals and create a tailored treatment plan. Together, you will review your progress and make any necessary adjustments along the way.
Some individuals may find that a short-term approach equips them with the tools to manage specific challenges and regain a sense of balance. For others, longer-term support may be more appropriate — particularly when addressing complex or longstanding difficulties. We recognise that progress is not always linear, and that healing looks different for everyone. Whatever your journey involves, your therapist will be alongside you, offering consistent support, guidance, and care.
Payment
How much does it cost?
We offer a variety of assessment and treatment packages at MindScope Psychotherapy. You can learn more about this by visiting our here.
Fees will depend on the type of treatment you’re receiving, if you need any follow-up assessment and/or reports.
You can find more information about our payment terms and cancellation policy here.
Do you offer payment plans?
MindScope Psychotherapy does not currently offer formal payment plans. However, if you are looking to spread the cost of your treatment over time, we are happy to discuss flexible options with you. Additionally, our clinicians are experienced in signposting to local services and agencies that may offer free or low-cost support, where appropriate.
What are the payment options?
At MindScope Psychotherapy, we facilitate the pre-payment for your initial session. After this, your therapeutic agreement, including future payments, will be arranged. During your first session, you will have the opportunity to discuss and agree on the preferred payment method for ongoing sessions.
We also work directly with a number of insurance providers. If you intend to use private health insurance to fund your treatment, please let us know in advance so we can guide you through the process and ensure the necessary arrangements are in place.
MINDSCOPE PSYCHOTHERAPY DO NOT PROVIDE EMERGENCY SERVICES OR SUPPORT
We do not provide any emergency services, please contact 111, or Samaritans on 116 123 in the case of an emergency. You can find a variety of support services here.
If you have any further questions, please do not hesitate to contact us at contact@mindscopepsychotherapy.com or you can fill out an enquiry form.
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